Robert Walker CPA, CMA
CPA | Business & Technology Strategist | Business Development | Energy Leader
AI is no longer a concept confined to tech labs or sci-fi movies—it's here, it's growing, and it's transforming how businesses operate on a global scale. The evidence is clear.
AI is no longer a concept confined to tech labs or sci-fi movies—it's here, it's growing, and it's transforming how businesses operate on a global scale. The evidence is clear. According to McKinsey's latest research.
As exciting as these numbers are, the big question remains: Are businesses truly ready to harness AI's full potential? The short answer? Not always. But that doesn't mean they can't be.
Industries such as High Tech, Telecom, Financial Services, Healthcare, and Retail are leading the charge. They've recognized that AI isn't just a "nice to have"—it's a strategic necessity. From automating product development and customer service to optimizing supply chains and delivering hyper-personalized experiences, AI has become the cornerstone of success in these sectors.
But here's the catch: Even though many industries are seeing results, not every company is fully prepared to unlock AI's full potential. Success with AI isn't about luck or one-off experiments. It's about setting a strong foundation and having the right infrastructure in place. So, how can your company ensure it's ready to leverage AI like the big players?
Let's not forget why businesses are flocking to AI in the first place—it works. Businesses using AI effectively are seeing tangible results, particularly in:
Cost Reduction - Automation of repetitive tasks is slashing labor costs, while AI-driven decision-making reduces inefficiencies across the board.
New Revenue Streams - Generative AI, for example, is helping companies innovate faster. Whether it's content creation, product design, or market predictions, AI is opening doors that businesses didn't even know existed.
Enhanced Efficiency - AI's predictive power means companies can now forecast demand, optimize supply chains, and react to market changes in real time. The days of flying blind are over.
Improved Customer Experience - AI allows companies to personalize interactions with customers, creating better experiences and building stronger brand loyalty.
But these benefits don't come without careful planning and a robust AI strategy. AI is only as good as the data and processes feeding it.
AI doesn't just work out of the box—it needs a well-thought-out strategy, proper integration, and, most importantly, a business that's prepared to use it effectively. So how do you know if your company is ready for AI? Let's break it down.
AI literacy is crucial. Your workforce doesn't need to be made up of data scientists, but they do need to understand how AI works and how it can benefit their roles. Investing in AI training and developing AI-ready skills is key to bridging the knowledge gap.
Companies that thrive with AI tend to invest in ongoing education, equipping teams with the knowledge to work alongside AI-driven tools. AI is a tool to enhance human decision-making, not replace it.
If your processes are all over the place, AI can't help you. AI needs structured, documented processes to work its magic. Before diving into AI, ensure your workflows are standardized, repeatable, and optimized for automation. The smoother your processes, the easier it is for AI to optimize and automate them.
For instance, if you plan to use AI in customer service, make sure you have clear guidelines on how to handle customer inquiries. AI can automate and accelerate processes, but only if it has a solid framework to work within.
AI runs on data. But if your data is a mess—scattered, incomplete, or unorganized—your AI won't be very helpful. A robust data strategy ensures your company has the clean, structured, and accessible data necessary to feed AI models.
Additionally, building a scalable data architecture means your AI tools can grow with your business, adapting as your company and needs evolve. Without a data strategy in place, AI won't be able to deliver the insights you need.
Here's the reality... AI is going to shake things up, big time. It's going to challenge traditional ways of working, and not everyone loves change in fact it is the number one challenge. That's why building a culture that embraces innovation is crucial for AI success. Foster an environment where experimentation, innovation and creative ideas is encouraged and failure is seen as part of the learning process. Fail fast, fail forward.
Organizations that are open to new ideas and willing to adapt to emerging technologies will be in the best position to thrive. AI can't flourish in a business that's stuck in the past.
AI doesn't operate in a vacuum. It needs the right infrastructure to function effectively. From cloud computing to machine learning platforms and data lakes, your tech stack has to support AI, not hinder it. Without a strong infrastructure, your AI strategy could crumble before it even takes off.
Of course, scaling AI across an organization is not without its challenges. Many companies face the following hurdles but you need to start somewhere.
Integrating AI into existing infrastructure - Businesses often struggle to fit AI into their current systems. Ensuring AI tools can communicate with your established tech stack is essential.
Risk Management - AI introduces new risks, from data privacy issues to ensuring the accuracy of AI-generated results. Companies need to develop governance models that prioritize transparency and accountability.
Talent Gaps - Despite AI's growth, there's a lack of professionals skilled in deploying and managing AI at scale. Upskilling your workforce is crucial to closing this talent gap. Know where your gaps are as this will provide a solid starting point to focus on.
As AI continues to mature, we're only going to see its influence grow. According to McKinsey, the next frontier includes advanced applications in predictive analytics, real-time personalization, and even autonomous systems. Imagine AI that not only helps you make decisions but automates entire workflows without human intervention.
However, with great power comes great responsibility. Companies need to strike a balance between innovation and governance, ensuring their AI models are ethical, accurate, and protected from misuse.
As we step into 2025, AI is no longer just an innovative tool for the future—it's a necessity for companies aiming to stay competitive and achieve growth. The organizations that will experience the highest ROI are those that view AI as a strategic priority, treating it as a foundational pillar of their operations. Success in AI doesn't happen overnight; it's built every day with thoughtful investments in infrastructure, training, and governance supported by sound culture.
So, as your company embarks on its AI journey, take a step back and evaluate your readiness. Is your data strategy solid? Are your processes documented? Do you have the infrastructure to support AI's demands? And perhaps most importantly, is your culture open to change and innovation?
Remember, like the ancient city of Rome, your AI success won't be built in a day—but with careful planning and persistence, it will be built every day. Lay the foundation brick by brick, and over time, your AI strategy will not only stand the test of time but will also set your business apart in a rapidly evolving digital world.
What steps is your company taking to prepare for AI in 2024? Share your thoughts and strategies in the comments below. Let's open the conversation on how we can all leverage AI to build smarter, more efficient businesses.
CPA | Business & Technology Strategist | Business Development | Energy Leader
Robert Walker is a Certified Professional Accountant and Certified Management Accountant with extensive experience in business strategy, technology implementation, and AI adoption across various industries.
Founder @ Deliver Digital | Host of Sell Me This Podcast | Helping you get more from your technology partnerships
Great article and agree that there are a ton of game-changing things that can be done with AI, but it's a continuous march that takes time and intentionality to arrive at something meaningful!
Software Development Expert | Builder of Scalable Solutions
Building a strong AI foundation with the right data, infrastructure, and culture is key to staying competitive and unlocking AI's full potential in 2024 and beyond.
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